Customer Service & Ordering
Books & single journal issues
Notices & Status
Please see General ordering/payment information.
Book discount rates are by arrangement with each distributor or bookseller who purchases stock or sells on consignment.
Terms of stock shipment are also by arrangement with each distributor or bookseller.
To discuss discount rates or terms of shipment, please contact Customer Service.
Please note that the list price of each book publication is given with its listing in the Books section of the website.
When books are ordered retail directly from International Press, our standard shipping fees and methods apply. (See below.)
Purchased books must be returned to and received by us in their original condition:
Please enclose a copy of the original invoice with your returned merchandise, to avoid a 10% processing fee. Indicate the method of refund issuance (i.e., by check or credit card) that you prefer. Allow thirty (30) days for receipt of your refund by check.
It is recommended that you use a reliable, traceable, and verifiable shipping method to return books. International Press is not liable for book returns which are lost in transit.
Please return merchandise, with paperwork, to our warehouse at this address:
Attn: Donna Machonis
Publishers Storage and Shipping Corp.
46 Development Rd.
Fitchburg, MA 01420 U.S.A
When customer claims that an item—either a book or a singly-ordered journal issue—has not been received, the claim will be honored and a replacement shipped at no charge only under these conditions: (1) sufficient time has been allowed for shipment of the item; (2) I.P. cannot provide any proof of delivery to shipping address given by the customer for that order.
Once it has been determined that a replacement item will be sent, the customer will be asked to confirm the shipping address, and then a replacement item will be shipped by UPS or FedEx, the shipment being trackable online. If the shipment’s delivery address was shipping address confirmed by the customer, and if the shipper’s records indicate that the replacement item was delivered to that address, then the claim shall be closed. Once the claim is closed, the customer will be required to purchase any replacement item and to pay for its shipment.
Printed journal issues may be purchased individually. See Back-issue pricing.
Please note that a printed journal issue from a past subscription year might not be in stock or available for purchase. Please check with Customer Service for a journal issue’s availability before ordering.
We cannot accept returns of single journal issues.